User Operations Manager
São Paulo
User Operations Manager - Monitor real-time user behavior, subsidy tool usage, and campaign conversion paths to identify opportunities and risks in operational strategies.
Subsidy Strategy Development & Operational Support Develop targeted subsidy strategies (e.
g.
, new-user discounts, spend-and-save offers, cashback vouchers) based on user lifecycle and segmentation models.
Collaborate with product and B2B teams to configure optimal incentive plans, designing audience-tool combinations to boost activation and retention rates.
Assist R&D in optimizing ad tools and data infrastructure for performance efficiency.
Strategy Review & Optimization Track execution results of subsidy/incentive strategies, providing ROI evaluation, attribution analysis, and path insights.
Continuously refine incentive strategies based on reviews, establishing standardized evaluation models and best practices.
Experience in e-commerce, O2O, or local services platforms preferred.
Prior work in overseas internet products is a plus.
Results-driven with strong data acuity and execution skills.
Proficient in SQL and Python.
Hands-on experience in user segmentation, conversion path analysis, and subsidy ROI evaluation.
Subsidy Strategy Development & Operational Support Develop targeted subsidy strategies (e.
g.
, new-user discounts, spend-and-save offers, cashback vouchers) based on user lifecycle and segmentation models.
Collaborate with product and B2B teams to configure optimal incentive plans, designing audience-tool combinations to boost activation and retention rates.
Assist R&D in optimizing ad tools and data infrastructure for performance efficiency.
Strategy Review & Optimization Track execution results of subsidy/incentive strategies, providing ROI evaluation, attribution analysis, and path insights.
Continuously refine incentive strategies based on reviews, establishing standardized evaluation models and best practices.
Deliver monthly/weekly analytical reports to guide data-driven user strategy optimizations.
Requirements: Bachelors degree or higher (STEM/business preferred); top-tier university graduates prioritized.
5+ years in user operations or subsidy strategy analysis.Experience in e-commerce, O2O, or local services platforms preferred.
Prior work in overseas internet products is a plus.
Results-driven with strong data acuity and execution skills.
Proficient in SQL and Python.
Hands-on experience in user segmentation, conversion path analysis, and subsidy ROI evaluation.
Why Join Us? Collaborate with global teams to drive innovation and growth for our food delivery platform in international markets, with unparalleled career development opportunities.
São Paulo, SP
Operations Manager - With a workforce boasting over 21,000 talented individuals spread across more than 40 global markets, we thrive in areas of product innovation, software development, IT solutions, and comprehensive business support.
At the heart...
São Paulo, SP
Senior Logistic Operations Manager - Develop and implement operational plans to improve logistic capacities, courier quality, dispatch strategies and courier efficiency to keep high service quality with high efficiency.
Design and implement new...
São Paulo, SP
Logistic Operations Manager - Responsible for formulating fulfillment and delivery strategies for the D-end, managing riders and delivery teams to ensure smooth operations.
2.
Provide data analysis support to optimize delivery processes...
Escolha as melhores vagas para você: