Senior Business Analyst (ConnectWise) - São Paulo - ref. x29204319
You will be part of a flexible, transparent environment and will work side by side with a team of experts from various backgrounds.
This is your chance to make a difference and influence a ground-breaking product in the cloud industry.
If so, you will enjoy our new opportunity.
Customer ConnectWise is the worlds leading software company dedicated to the success of IT solution providers.
The vision is to power a thriving IT ecosystem that transforms whats possible for SMBs, and to do this by empowering IT solution providers with unmatched software, services, and community to achieve their most ambitious vision of success.
Project The tools being developed are used by IT service providers to automate their activities performed for small and medium-sized businesses (SMBs), such as backup/restore, providing security, and performing administrative tasks on Microsoft 365 tenants.
Requirements 5+ years of experience as a Business Analyst, with at least 2 years in Senior or Lead roles focused on system migration or enterprise software implementation projects Strong knowledge of ERP and CRM systems, particularly Oracle NetSuite and Microsoft Dynamics CRM; experience with their data models, workflows, and configurations Proven ability to manage complex data and process migration projects, including scoping, mapping, and validation of legacy-to-new system transitions Excellent analytical and documentation skills, with proficiency in tools like Microsoft Visio, Lucidchart, etc.