Sales Enablement & Operations Specialist
This role is perfect for someone who thrives on bringing structure to chaos, loves diving into numbers, and is excited by the challenge of optimizing sales processes in a high-velocity startup environment.
As a Sales Enablement & Operations Specialist, you will play a vital behind-the-scenes role, enabling our sales team to do their best work.
You''ll be responsible for managing CRM systems, generating dashboards and reports, analyzing performance metrics, and ensuring our sales workflows are as streamlined and effective as possible.
You''ll work closely with the Head of Sales and collaborate with Revenue, Marketing, and Customer Success to ensure alignment and operational excellence across the entire go-to-market engine.
In this role, you will:Own the day-to-day operations of the sales tech stack (e.
G.
, CRM, sales automation tools, dashboards)Create and maintain accurate reports and dashboards to monitor sales performance, KPIs, pipeline health, and forecastingAnalyze sales data to identify trends, gaps, and opportunities to improve team effectivenessSupport the onboarding and continuous training of new sales team members by developing playbooks, documentation, and enablement materialsCollaborate with Marketing and CS to ensure smooth lead handoff and customer journey alignmentMonitor and enforce CRM hygiene and data integrity across the teamAssist in sales planning, quota setting, territory design, and performance reviewsDrive process improvements and recommend tools or automation that can increase efficiencyAct as a strategic partner to the Head of Sales, providing insights and supporting strategic initiativesRequirements2+ years of experience in Sales Operations, Revenue Operations, Business Intelligence, or a similar role preferably in a B2B SaaS environmentProficiency in CRM systems (HubSpot, Salesforce, or similar), Excel/Google Sheets, and data visualization tools (e.
G., Looker, Tableau, or similar)Strong analytical skills and the ability to translate complex data into actionable insightsHigh attention to detail and a love for building scalable processesStrong project management skills and the ability to juggle multiple prioritiesFamiliarity with sales methodologies, funnels, and go-to-market motionsAbility to work cross-functionally and communicate effectively with both technical and non-technical stakeholdersCurious mindset and eagerness to continuously learn, iterate, and improveExperience with automation tools (e.
G., Zapier) and SaaS business metrics is a plusPassion for technology, AI, and supporting teams in a fast-paced startup environmentBenefitsLanguage Classes: Access to language classes (English, Portuguese, Spanish) to enhance communication skillsOpenAI Premium License: Complimentary access to an OpenAI premium license for personal or professional usePaid Time Off: Enjoy 25 days/year of paid vacations and holidays to recharge and maintain a healthy work-life balanceSoft Hybrid Work: We meet 3 days/month in our Co Work offices, the rest of the time you can work remotely from wherever you like!Seniority levelMid-Senior levelEmployment typeFull-timeJob functionIT Services and IT Consulting#J-18808-Ljbffr