[ref. s61922224] Agente De Reservas
Your role involves offering excellent customer service, providing options, and solutions to meet guest needs.
Key responsibilities include:Converting inquiries into confirmed bookings efficientlyResponding positively to sales inquiries to develop future leadsIdentifying potential sales opportunitiesResponding professionally to all customers, ensuring reservations are accurate and meet guest expectationsProviding prompt, efficient service while maintaining Hilton''s brand standardsWhat are we looking for?The ideal Reservations Agent is committed to delivering exceptional guest service and working collaboratively with team members.
Essential qualities include:A passion for customer serviceProfessional telephone etiquette and excellent communication skillsStrong administrative and organizational abilitiesIntermediate computer skillsPreferred qualifications include:Previous experience in reservationsHigher education or relevant degreesWhat will it be like to work for Hilton?Hilton is a leading global hospitality company with a diverse portfolio of hotels and resorts.
For nearly a century, we have been committed to providing outstanding guest experiences.Our vision is "to fill the earth with the light and warmth of hospitality," and our team members are central to achieving this goal.
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