Lifecycle Account Manager for US Marketing Agency (Remote)
We are dedicated to connecting talented individuals with remarkable companies in need of their skills. Our goal is to create fulfilling job opportunities for professionals around the world.
We’re hiring a hands-on, detail-oriented, and marketing-obsessed Lifecycle Account Manager to lead client accounts, own retention strategies, and oversee flawless delivery across email and SMS.
Our client is a high-performance email marketing agency serving bold, design-led DTC brands. From cult-favorite wellness startups to breakout fashion and lifestyle names, our clients demand top-tier strategy, visuals, and execution — and we deliver.Every campaign is polished. Every flow is intentional.
You’re not here to delegate and disappear!You’ll be neck-deep in ClickUp, Figma links, copy reviews, flow logic, and campaign timelines — working side by side with designers, copywriters, and strategists to push deliverables across the line.
This role demands strong instincts, exceptional organization, and expert-level knowledge of Klaviyo, email flows, and lifecycle strategy.
You’re the one who knows the why and the how.
Your responsabilities are- Own 4–6 client relationships and drive end-to-end campaign and flow execution
- Translate strategy into deliverables and ensure timelines, quality, and scope stay tight
- Proactively manage workflows in ClickUp and keep internal teams aligned
- Conduct final reviews of emails and flows before client delivery (visual, copy, tech)
- Create and manage campaign sending calendars, flow build timelines, and rollout plans
- Serve as the retention lead in client calls, providing strategic insights and performance takeaways
- Audit and QA Klaviyo flows — actively support with troubleshooting and light build work when needed
- Proactively identify growth opportunities across accounts, from segmentation to A/B testing to upsell strategy
- 3+ years in retention/email marketing or lifecycle strategy, ideally in an agency capacity
- Klaviyo Expert Certified (mandatory) — you must be fluent in the platform and able to troubleshoot or build when needed
- English skills C1-C2!
- Proven experience managing multi-channel lifecycle strategies (email/SMS) for DTC/eComm brands
- Background in agency or fast-paced client-facing role
- Exceptional communication skills — clear, timely, polished
- Operates with ownership, urgency, and extreme attention to detail
- Strong working knowledge of ClickUp, Figma, Google Suite, and Slack
- Deep understanding of what makes email flows tick — from structure and filtering to segmentation
- Graphic Design Skills
- Strong Copywriting Ability
- Experience Running SMS Marketing
- Direct involvement in A/B testing strategy and implementation
- Familiarity with Attentive, Postscript, and Shopify
- Tasteful, elevated sense of brand aesthetics and tone
Benefits
Why Join- We work with top-tier DTC brands you’ve heard of, not churn-and-burn Shopify clients
- Creative-first agency culture with high internal standards
- Less micromanaging, more freedom, more ownership.
- Talented Design Team
- Remote-Work Friendly
- Full-time contractor role
- Competitive salary in USD gross/month