Program Manager, Amazon Evolution - Partnership Development, Integration and Partnerships
We are looking for a talented Program Manager to join our Amazon Evolution team. The Program Manager will be responsible for scaling our Partnership Development strategy through programmatic initiatives. The role also has a partnership development component, we expect you to manage the relationship with a pipeline of external partners.
You will also be responsible for driving projects to improve the overall partner experience in the Amazon Evolution program.
Lastly, you will be responsible for using feedback from the partners and merchants to identify opportunities to improve Amazon’s products, services, processes, systems and tools.
Key job responsibilities- Own and develop mechanisms to scale partner on-boarding, education and support
- Interact 1:1 with partners to support and improve their experience in Amazon
- Own and report to leadership key business metrics related to partner and seller development
- Work with cross-functional teams (Account managers, BizDev, PMs, Marketing, Operations, etc.)
- Enable partners to learn and master Amazon's tools and systems so they can teach and train the merchants to become self-sufficient in managing their catalog, inventory and performance efficiently and to the required standards.
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About the team
The Amazon Mentor Program incentivizes third-party partners (3PPs)- such as integrators, consultants and influencers to refer, launch and grow Sellers on Amazon, allowing us to scale our capabilities to onboard new SPs. The partners are trained to prospect leads, pitch Sellers, provide launch assistance (e.g., catalog and listing), and post-launch engagement for up to 4 months (e.g., Ads, FBA). - 3+ years of team management experience- Experience analyzing data and best practices to assess performance drivers
- Experience conducting seller interaction audits and providing coaching to improve performance- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- Experience participating in daily Kaizen events to identify and implement process improvement change initiatives
If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.